When inpatients go home, the Penn Medicine Connects post-discharge program ensures they’re not alone
Penn Medicine Connects employs a double-pronged effort to follow up on patients who go home after discharge from all six Penn Medicine hospitals. Within 24 hours after discharge, every patient receives an automated call. The idea for Penn Medicine Connects is to bring post-discharge calls—previously handled independently by departments and service lines—under one umbrella, for quality control, cost savings, and optimized results.
FULL STORY AT Penn Medicine News →