With New Promise by Udacity, Money-back Guarantees Come to Online Courses
Late-night infomercials aren’t the only venue where companies try to lure consumers with money-back guarantees. Now some upstart online-education providers are making the same promise. Udacity, a Silicon Valley-backed provider of MOOCs, announced on Wednesday a new program that guarantees its graduates will land a job in their field within six months of completing the program — or their money back. But there are plenty of caveats.