Research: Customer referrals are contagious
Research co-authored by Zhenling Jiang of the Wharton School suggests that customer referrals are particularly valuable in their ability to bring in more referrals.
・ From Harvard Business Review
Research co-authored by Zhenling Jiang of the Wharton School suggests that customer referrals are particularly valuable in their ability to bring in more referrals.
・ From Harvard Business Review