Human Resources has classes that will whip your career into shape. Here are the ones that are coming up soon. Classes meet at 3624 Market St., Suite 1B South, unless otherwise noted. For information, call 215-898-3400 or visit www.hr.upenn.edu/learning. Registration required.

Phil Jackson on Coaching
In this live satellite broadcast, Jackson will show you how to be an exceptional coach by using motivation and understanding of others. He’ll teach you how to blend different personalities to make a great team.
- Sept. 10, 11:30 a.m. to 1 p.m., Class of 1962 Reunion Auditorium, John Morgan Building, 3620 Hamilton Walk, free

Benazir Bhutto on Diversity
Benazir Bhutto—the former prime minister of Pakistan and one of only a handful of female executives who have shaped the global events of the last century—talks about her struggles to bring freedom to the people of her country in this live satellite broadcast. A 30-minute Q&A follows.
- Sept. 23, 11 a.m. to 12:30 p.m., location to be announced, free

It’s So Simple
This film shows how trust, respect and support among co-workers increase productivity and retention and improve customer service and growth. Go behind the scenes at Southwest Airlines to find out why they are one of the most successful and admired organizations in the nation.
- Sept. 18, noon to 1 p.m., popcorn included, free

Meet the Faculty: Michael Useem on Leading Up
Drawing on real decisions, case studies and hands-on exercises, this program provides principles and guidelines for a culture that fosters upward leadership by all. Useem is the author of several books on leadership and change, including “The Leadership Moment: Nine True Stories of Triumph and Disaster” and “Leading Up: How to Lead Your Boss So You Both Win” (a copy will be raffled). Bring your lunch.
- Sept. 13, noon to 1 p.m., free

The 10 Commandments of Resumes
Get tips on how to make the skills and accomplishment section of your resume intriguing. Topics include the importance of focusing on the employer’s needs, not your own; how to use powerful assertions; how to inspire and excite the employer.
- Sept. 25, noon to 1 p.m., popcorn included, free