Mary Naylor of the School of Nursing is quoted about patients who are not prepared to manage recovery and about ways they can advocate for themselves.
https://www.washingtonpost.com/national/health-science/heres-what-older-people-need-to-do-to-prevent-hospital-readmissions/2016/09/02/98be658c-6f82-11e6-8365-b19e428a975e_story.html The Washington Post