Pilar Gonalons-Pons of the School of Arts & Sciences spoke about the challenges low-income people face in accessing the new child tax credit payments. “This has become a very big problem,” she said. “There’s controversy because the website is not phone-friendly. There’s been a deficiency in outreach, and it’s been left up to advocacy organizations to reach those who need the money.”

July 21, 2021 ・ From Philadelphia Inquirer