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Pilar Gonalons-Pons of the School of Arts & Sciences spoke about the challenges low-income people face in accessing the new child tax credit payments. “This has become a very big problem,” she said. “There’s controversy because the website is not phone-friendly. There’s been a deficiency in outreach, and it’s been left up to advocacy organizations to reach those who need the money.”

https://www.inquirer.com/life/child-tax-credit-american-rescue-plan-irs-taxpayers-childhood-poverty-20210721.html Philadelphia Inquirer