It’s a familiar scenario at many colleges: a professor sends a student an email containing important information about a course, but the message gets lost in an inbox flooded with news about blood drives, intramural softball and spam. Many faculty members, administrators and staffers are searching for ways to improve how they communicate electronically with students. Some academics argue colleges should be active on whatever platform students regularly use, whether it be email, Facebook or text messaging. Others say colleges should require students to use email, as it will likely be one of their main forms of communication once they enter the workforce. Among researchers, there is a growing sentiment that colleges should consider texting -- at least until students’ communication habits inevitably change.

September 30, 2015 ・ From Inside Higher Ed