Yelp reviews may provide key insights into patient experiences with racism

Jason Tong and Anietie Andy of the Perelman School of Medicine studied Yelp reviews of hospitals to better understand racial disparities in health care. “Racism within health care can be pervasive and can occur in a variety of both clinical and nonclinical spaces,” said Tong. “Hopefully [we] can create a composite metric of racism that can be used for targeted quality improvement initiatives for hospitals.”

・ From WHYY (Philadelphia)