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Are teams better than individuals at getting work done?
Four coworkers in an office around tables, wearing face masks.

Are teams better than individuals at getting work done?

New research by Wharton’s Duncan Watts finds that simple tasks are best accomplished by individuals, while difficult ones are more efficiently completed by a group.

From Knowledge at Wharton

Column: Facebook, fooling no one, may be going for a new name

Column: Facebook, fooling no one, may be going for a new name

Barbara Kahn of the Wharton School said Facebook’s plan to rebrand is both an attempt to distance itself from past controversies and to appeal to the next generation of users. “The big issue for young people is that Facebook is Granny’s platform, your parents’ platform,” she said. “They need to get away from that.”

How employees can become better organizational citizens
Three workers in a stock room wearing safety vests, hard hats, and face masks, wave hello to each other.

How employees can become better organizational citizens

A new Wharton paper on employee culture proves that both supervisors and peers can be powerful agents of change when they are allowed to intervene at different times of the change process.

From Knowledge at Wharton

Bad bosses: What’s wrong with labor algorithms
Cartoon of a worker at a computer with a flying robot behind them with a magnifying glass.

Bad bosses: What’s wrong with labor algorithms

Wharton’s Lindsey Cameron discusses why policymakers and labor leaders contend that algorithms that allow companies to monitor an employee’s every move are unfair and dangerous.

From Knowledge at Wharton

Arm CEO Simon Segars on the chip crisis, a new computing era, and Nvidia’s $54 billion bid for his company

Arm CEO Simon Segars on the chip crisis, a new computing era, and Nvidia’s $54 billion bid for his company

Morris Cohen of the Wharton School said pandemic-induced cutbacks in the auto industry triggered cutbacks in other industries, ultimately affecting the production of semiconductor chips. “There’s this amplification of uncertainty as you work your way down the supply chain,” he said.

How language boosts customer satisfaction
Dialog box showing five stars.

How language boosts customer satisfaction

Wharton’s Jonah Berger talks about his new research on how using more concrete language can improve customer satisfaction.

From Knowledge at Wharton