11/15
Management
When several lines are better than one
When several lines are better than one
New research by Wharton’s Hummy Song suggests that knowledge-based industries should rethink how customer service manages queueing, and how operational design can change organizational culture and improve performance.
Leading diversity: Why listening and learning come before strategy
Leading diversity: Why listening and learning come before strategy
Wharton’s Stephanie Creary discusses what it takes to create a culture of inclusiveness with global diversity expert Rohini Anand.
How to begin talking about race in the workplace
How to begin talking about race in the workplace
Wharton management professor Stephanie Creary explains her framework for middle managers in corporate environments who would like to initiate conversations about race in the workplace.
Working from home: Navigating the pandemic’s new normal
Working from home: Navigating the pandemic’s new normal
Wharton management professor discusses her research on how people navigate the boundaries between work and home, at a time when she is living her research in real life.
Confronting COVID-19: Why firms need to tap nonprofit partnerships
Confronting COVID-19: Why firms need to tap nonprofit partnerships
Wharton management professor Aline Gatignon argues that firms have an important role to play in the response to COVID-19, and should consider the unique ability of the nonprofit sector to serve hard-to-reach populations during disasters.
Wharton School launches a remote course on the impact and implications of COVID-19
Wharton School launches a remote course on the impact and implications of COVID-19
Starting March 25, the new course will address in real time how global business and financial uncertainty can be managed in the wake of such dramatic events.
Why don’t women promote themselves?
Why don’t women promote themselves?
Wharton’s Judd Kessler co-authored a study, “The Gender Gap in Self-Promotion,” which measured confidence and self-promotion among women about their performance at work.
The state of the auto industry in the 2020s
The state of the auto industry in the 2020s
The Wharton School’s Professor of Management John Paul MacDuffie names current trends in the auto industry and where it’s headed in the future.
The confidence gap between men and women
The confidence gap between men and women
When employers are looking at self-performance reviews, they are more likely to hire those who rate themselves higher—men.
Self-awareness is the key to more effective team discussions
Self-awareness is the key to more effective team discussions
Wharton’s Barbara Mellers and doctoral student Ike Silver discuss their research on “collective confidence calibration” and the effectiveness of team discussions.
In the News
National Geographic
When is the right time to start a new habit—and actually keep it?
Katherine Milkman of the Wharton School says that moments of motivation are ideal times to put a plan in place to improve the likelihood of positive long-term results, even after that motivation wanes.
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The Washington Post
Diversity will suffer with five-day office mandates, research suggests
A 2024 Wharton School study found that changing job openings to remote work at startups increased female applicants by 15% and minority applicants by 33%.
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The New York Times
If you’re sure how the next four years will play out, I promise: You’re wrong
In an opinion essay, Adam Grant of the Wharton School says that acknowledging that the future is unknowable and unpredictable can bring some comfort when it feels like the world is shattered.
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Fortune
Donald Trump’s election win will create a DEI reckoning that forces companies to either stand up for their policies or ‘step away’
Stephanie Creary of the Wharton School says companies that rolled back their DEI initiatives under pressure likely didn’t understand them fully and weren’t prepared to explain and defend them.
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Salon.com
Why planning for retirement is hard, and what to do about it
Research by Olivia Mitchell of the Wharton School and colleagues finds that low-income workers aren’t incentivized to learn about supplements to retirement income like IRAs and 401(k)s, since they tend to rely on and benefit more from fixed-income retirement sources like Social Security payments.
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Psychology Today
The quiet leaders: How shy CEOs succeed
Adam Grant of the Wharton School says that introverts tend to be less threatened by others’ ideas, collecting many of them before determining a vision.
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