If you missed them the first time around, here’s your second chance. Brought back by popular demand, these courses are offered through Penn’s Human Resources Learning and Education Program. Been there, done that? There are new programs to check out as well. All course locations at the Training Center, 3624 Market St., Suite 1B South, unless noted otherwise.

Human Resource Management Principles: Learn all about Penn’s hiring process, selection standards and employment and affirmative action policies. Perfect for both new and experienced managers and supervisors.

Nov. 6, 13, 20, and 27, 9 a.m. to 12:30 p.m., $50

Words at Work—The Latest in Business Writing: Get a practical, no-nonsense perspective on today’s business writing.

Nov. 2, 9, and 14, 9 a.m. to noon, $50
Franklin Covey’s What Matters Most: Get help focusing your time, energy, and resources on things that are most important to you.

Nov. 16, 9 a.m. to 5 p.m., $50

Systemic Leadership and Change: Part of the Satellite Series, this live, interactive broadcast will teach the importance of systems thinking in leadership and management, how language affects perception and how mental models influence our version of reality. Learn how to rethink your leadership style from Peter Senge, senior lecturer at M.I.T.’s Sloan School of Management and co-chairman of the Society for Organizational Learning.

Nov. 13, 11 a.m. to 12:30 p.m., location TBA, free
Managing and Working with Difficult People: Enroll in this American Management Association course to learn how to recognize and deal with disruptive employees.

Nov. 29 and 30, 9 a.m. to 5 p.m., $50

Brown Bag Matinees

Crave intellectual stimulation during your lunch break? Bring your lunch and enjoy some popcorn and discussion. Noon to 1 p.m. at the Training Center, 3624 Market Street, Suite 1B-South; free but registration required at www.hr.upenn .edu/learning.

The Cuban Missile Crisis: A Case Study in Decision Making and its Consequences: Take note of President John F. Kennedy’s leadership style as you listen to archival tapes of his exchange with the Executive Committee during this critical time. This program uses film footage from these historical meetings, interviews with some of the participants and comments form Batia Wisenfeld, New York University professor.

Oct. 31

Groupthink—Case Study of the Challenger Disaster: Watch a film that explores issues surrounding the launch of the Space Shuttle Challenger in 1986. Discuss why even the most cohesive, well-intentioned groups sometimes make choices that result in disaster.

Nov. 12

Conflict Resolution—A Win-Win Approach: Learn how to recognize sources of conflict, assume the role of a mediator and develop active communications skills.

Dec. 19