4/16
Business
How language boosts customer satisfaction
How language boosts customer satisfaction
Wharton’s Jonah Berger talks about his new research on how using more concrete language can improve customer satisfaction.
The pros and cons of remote work
The pros and cons of remote work
Wharton professor and author of “The Future of the Office: Work from Home, Remote Work, and the Hard Choices We All Face,” unveils the tradeoffs employers and employees may have to accept in his new book.
Lauder students put language skills into practice
Lauder students put language skills into practice
In lieu of its in-country immersion program, which was canceled because of the pandemic, the Lauder Institute incorporated community engagement projects that connected students with communities in Philadelphia and beyond.
What will give electric cars a boost in the U.S.?
What will give electric cars a boost in the U.S.?
Wharton’s John Paul MacDuffie discusses President Biden’s executive order to dramatically increase electric car sales by 2030.
What the U.S. economy will look like after the pandemic
What the U.S. economy will look like after the pandemic
It has been a long pandemic, from which the country is still emerging, but the U.S.
Is deflection a good business tactic?
Is deflection a good business tactic?
Wharton’s Maurice Schweitzer is the co-author of the first study to examine the costs and benefits of answering a question with a question.
A new energy and intentionality to Penn purchasing
A new energy and intentionality to Penn purchasing
The University launched its “Fueling Business Growth” campaign at this year’s Supplier Diversity Forum and Expo, meant to increase support of local, minority-owned businesses.
Beating burnout at work
Beating burnout at work
Author Paula Davis provides a new framework to prevent employee burnout in her book, “Beating Burnout at Work: Why Teams Hold the Secret to Well-Being and Resilience," published by Wharton School Press.
100 years of insulin
100 years of insulin
On July 27, 1921, Canadian doctors Frederick Banting and Charles Best successfully isolated the hormone insulin, one of the most important breakthroughs in treating diabetes. Experts from around the University share their thoughts on the medical triumph on the 100th anniversary.
Turning empty spaces into comfortable homes
Turning empty spaces into comfortable homes
Since 2018, the President’s Engagement Prize-winning team behind Chicago Furniture Bank has operated full speed ahead—already furnishing 5,500 homes for more than 14,000 people in need.
Media Contact
In the News
The New York Times
Biden’s student loan repayment plan is being challenged. Here’s what to know
Kent Smetters of the Wharton School attributes $235 billion of the cost of the SAVE loan repayment plan to its increased generosity relative to existing plans.
FULL STORY →
Philadelphia Business Journal
Wharton reclaims top spot in U.S. News MBA rankings, other local schools fall
U.S. News & World Report has ranked the Wharton School as the top MBA program in the nation for 2024.
FULL STORY →
The New York Times
How much would you pay to make sure you never sawed off a finger?
PIK Professor Herbert Hovenkamp says that the Consumer Protection Safety Commission deals with problems of safety, not competition implications.
FULL STORY →
The Wall Street Journal
Monopoly case pits Justice Department against Apple’s antitrust winning streak
PIK Professor Herbert Hovenkamp says that the government has an uphill climb to convince a court that Apple’s policies result in higher prices and hurt consumers, rather than protecting them.
FULL STORY →
Marketplace (NPR)
The success of women’s college basketball is more than just Caitlin Clark
Kenneth Shropshire of the Wharton School says that women’s college basketball needs to cultivate more superstars and superstar matchups like Caitlin Clark and Angel Reese to keep investors bought in and fans engaged.
FULL STORY →
Reuters
Emergency Fed bank effort ends lending, as eyes turn to discount window
Peter Conti-Brown of the Wharton School says that the existence of the Bank Term Funding Program is an admission of failure on the part of the Federal Reserve.
FULL STORY →