Management

Santiago Gallino of the Wharton School says that too few staffed registers in a retail operation can frustrate customers who prefer traditional checkout, while an over-reliance on self-checkout can introduce inefficiencies and revenue loss.

PIK Professor Ezekiel Emanuel says that tariffs on prescription drugs run the risk of raising prices without any quality or availability benefits.

Katy Milkman of the Wharton School explains how best to achieve goals and maintain new habits.

Diane Alexander of the Wharton School says that the current health system favors the in-center dialysis care provided by two market leaders and may not support breakthroughs, such as miniaturization designed for in-home treatments.

Katy Milkman of the Wharton School says that combining something tempting with something that feels like a chore helps to do more of that chore.

Ethan Mollick of the Wharton School says that workers who privately use generative AI to accelerate their work might not be willing to admit it.

Kevin Volpp of the Wharton School says that the U.S. needs to consider alternate solutions to handing out weight-loss drugs for everyone who qualifies, such as marketing restrictions and taxes on sugary beverages.

According to a study by Raphael “Raffi” Amit of the Wharton School and colleagues, direct investments in private companies could mean taking on more risk than expected if family offices aren’t leveraging their resources.