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Marketing
Post-pandemic tipping
Post-pandemic tipping
Wharton’s Catherine Lamberton talks about tipping’s new normal, advocating for “appreciation and generosity.”
From facts to fake news: How information gets distorted
From facts to fake news: How information gets distorted
Wharton’s Shiri Melumad on how news becomes increasingly biased when it’s repeatedly retold.
How customers respond to socially responsible business marketing
How customers respond to socially responsible business marketing
Ike Silver, a Ph.D. candidate in the Wharton Marketing Doctoral Program, discusses his research on customer response to companies’ social impact initiatives.
Do you prefer cats or dogs? Why self-expression increases giving
Do you prefer cats or dogs? Why self-expression increases giving
Wharton’s Jonah Berger discusses his new research on how giving consumers the opportunity for self-expression can increase tipping and charitable giving.
What makes some ads more shareable than others?
What makes some ads more shareable than others?
A new study from Wharton marketing professor Jonah Berger looks at the emotional triggers that make people want to share advertising content.
How the dialogue on diversity is reshaping business
How the dialogue on diversity is reshaping business
The final panel discussion in the Beyond Business series, “Race & The Selling of America,” brings together Wharton dean Erika James with professionals in film and sports to discuss how diversity is reshaping businesses and brands.
How to get voters off the fence? With a soft touch
How to get voters off the fence? With a soft touch
According to Wharton’s Jonah Berger, one way to sway undecided voters is to break down the gap between two sides into smaller steps to make it easier for people to navigate.
Gaze and pupil dilation can reveal a decision before it’s made
Gaze and pupil dilation can reveal a decision before it’s made
These two biomarkers may offer clues into the underlying biological processes at play in decision making, according to research from neuroscientist Michael Platt.
The lobster mac ‘n’ cheese mystery: Why brands mix high with low
The lobster mac ‘n’ cheese mystery: Why brands mix high with low
Wharton's Jonah Berger discusses his research on why brands mix downscale elements with higher-end goods. Berger describes what he calls a “trickle round” effect, whereby status signals move directly from low-end to high-end before diffusing to the middle.
What craigslist can teach us about Web 2.0
What craigslist can teach us about Web 2.0
In a new book, Annenberg’s Jessa Lingel views modern online life through the lens of a site that hasn’t changed much in look or feel since it began 25 years ago.
In the News
Wired.com
Stepping into an Amazon store helps it get inside your head
The Wharton School’s Peter Fader weighed in on Amazon’s new stores, which are equipped to gather data from customers’ every move. By tracking not just what’s purchased but also what’s handled along the way, Fader says “it becomes possible to figure out what’s the bait to attract and retain and build relationships with the most valuable customers.”
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