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Marketing

Mom, the brands are fighting again
The Wall Street Journal

Mom, the brands are fighting again

Pinar Yildirim of the Wharton School says that attack ads can help newcomers establish a presence by associating themselves with a better-known name, even in a negative way.

Walmart self-checkout: How retailer’s DIY lanes don’t check out with some shoppers
USA Today

Walmart self-checkout: How retailer’s DIY lanes don’t check out with some shoppers

Santiago Gallino of the Wharton School says that too few staffed registers in a retail operation can frustrate customers who prefer traditional checkout, while an over-reliance on self-checkout can introduce inefficiencies and revenue loss.

Gen Z is ‘de-influencing’ on social media
Salon.com

Gen Z is ‘de-influencing’ on social media

According to a collaborative report by the Wharton School’s Baker Retailing Center, 75% of Gen Z consumers say that sustainability is more important to them than brand name when making purchase decisions.

What is Hims actually selling?
The Atlantic

What is Hims actually selling?

Peter Fader of the Wharton School says that the percentage of Hims’ operating expenses spent on marketing is high and unsustainable.

Why everyone suddenly wants to be seen as ‘high agency’
Business Insider

Why everyone suddenly wants to be seen as ‘high agency’

Americus Reed of the Wharton School says that buzzwords allow people to identify their tribe, giving them more clarity about their role and how they’re expected to act in a particular situation.