How language boosts customer satisfaction How language boosts customer satisfaction Wharton’s Jonah Berger talks about his new research on how using more concrete language can improve customer satisfaction.
The pros and cons of remote work Wharton professor and author of “The Future of the Office: Work from Home, Remote Work, and the Hard Choices We All Face,” unveils the tradeoffs employers and employees may have to accept in his new book. (Image: Wharton School Press) The pros and cons of remote work Wharton professor and author of “The Future of the Office: Work from Home, Remote Work, and the Hard Choices We All Face,” unveils the tradeoffs employers and employees may have to accept in his new book.
Lauder students put language skills into practice Supplies being delivered to the Guanghua Chinese School. Lauder Institute student Angela Huang worked with the school, based in Montgomery County, to translate newsletter materials about wellness. (Image: Courtesy of Angela Huang) Lauder students put language skills into practice In lieu of its in-country immersion program, which was canceled because of the pandemic, the Lauder Institute incorporated community engagement projects that connected students with communities in Philadelphia and beyond.
What’s behind the rise in prices? Q&A What’s behind the rise in prices? Wharton finance professor, Itay Goldstein, talks to Penn Today on inflation report, and supply and demand.
Arthur van Benthem on new cars, old cars, and air pollution today Arthur van Benthem on new cars, old cars, and air pollution today The associate professor of business economics and public policy at Wharton discusses key findings from his research on vehicle air pollution and emissions standards.
Two decades after 9/11, a conversation with a former ambassador to Saudi Arabia Joseph Westphal promoting soldiers in combat in Afghanistan in 2010. (Image: Courtesy of Joseph Westphal) Q&A Two decades after 9/11, a conversation with a former ambassador to Saudi Arabia In a Q&A, Joseph Westphal, a senior global fellow at the Lauder Institute and former ambassador to Saudi Arabia, talks about post-9/11 Saudi Arabia.
Exploring extracurriculars at the Fall Student Activities Fair The Penn Chess club table was busy all afternoon with students playing the game, asking questions, and signing up for the club on the laptop set up on the table. Freshman Lincoln Nyarambi plays club member and junior William Li, both in Penn Engineering. Exploring extracurriculars at the Fall Student Activities Fair For the first time Penn’s annual Fall Student Activities Fair was both in person and online over a three-day period. Nearly 600 groups registered to participate this year, and thousands of students signed up for organizations.
What will give electric cars a boost in the U.S.? What will give electric cars a boost in the U.S.? Wharton’s John Paul MacDuffie discusses President Biden’s executive order to dramatically increase electric car sales by 2030.
Student ambassadors ready to welcome new arrivals during Move-In The student coordinators went on a quick tour of College House locations, including the Quad, during their four-day training that started on Tuesday, led by Edwin Berrios (center), associate director of building operations at Penn. Student ambassadors ready to welcome new arrivals during Move-In Ready to welcome new arrivals to campus, 25 student coordinators are working as paid staff during Move-In to College Houses this coming week.
What the U.S. economy will look like after the pandemic What the U.S. economy will look like after the pandemic