How would you say that Diana transformed the royal family?
She was more human than the rest of them. When she got married, she was young and witty and vulnerable, and the public loved her fairy tale wedding. There hadn’t been an event like that in Britain for quite a long time. Unlike many of the royal family, she was photogenic. And because she had a warm personality and she took on a lot of humanitarian campaigns, people saw her as the human face to the royal family, which had been more stiff and starchy. Sending her children to regular school and competing barefoot in the parents’ running race at the school sports day, Diana seemed more normal than any previous royal.
When the marriage to Charles went wrong, she became a focus of public sympathy. The family had to realize that they couldn't shut her out, as she had become one of their big assets. Her approach made the royal family and the queen rethink how they presented themselves.
What do you see as Diana’s legacy, and how do you think history will view Diana?
She did force the British monarchy to move into the 21st century, so to speak, to not be such a distant and pompous institution. Both her sons married women who have played a similar role. Neither Kate nor Meghan has aristocratic ‘blue’ blood, something that would have been unthinkable for the heir to the throne’s spouse even 40 years ago.
I am not yet sure how historians will view Diana’s legacy. There's been a real turn among academic historians away from studying elite people. Most professors are much more interested in the working-class experience in late 20th-century Britain than people like Diana. However, as the amount of history written about her lifetime increases, I am certain that her legacy will become a topic of great interest, especially to historians of popular culture.
I think historians will see her as the beginning of an end of a particular model of British monarchy, and they would probably look to Diana as a symbol of how the relationship between the royal family and British culture has changed. People were questioning whether the monarchy fit into modern British life, and Diana both prompted that question and answered it. Even some among the monarchy’s supporters were ready for a more human face to the institution and for a more useful monarchy. With her support for AIDS victims and her efforts to raise awareness of the victims of land mines, Diana showed how the royal family could be a force for good.