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MyPillow boycott: How a product can spark an identity crisis

MyPillow boycott: How a product can spark an identity crisis

Americus Reed of the Wharton School spoke about how consumers grapple with owning products from brands with ideological differences. For example, buyers of the MyPillow, whose founder promulgated 2020 election fraud claims, may ask themselves, “How strongly do I identify or disidentify with Donald Trump and Trumpism? The more strongly I disidentify, the more likely I am to get rid of that pillow,” said Reed. “And at an extreme level of disidentification, I might burn it and have a little self-identity ceremonial cathartic event.”

AppleCare and other phone protection plans: Who should—and shouldn’t—buy them

AppleCare and other phone protection plans: Who should—and shouldn’t—buy them

Howard Kunreuther of the Wharton School said consumers often buy phone-protection plans in spite of the low risk of damage. “These are low-probability events by definition. That’s why money is being made by Apple and others,” he said. “People focus on the consequences, and they don’t think about the probability.”

Auto industry peers into an electric future and sees bumps ahead

Auto industry peers into an electric future and sees bumps ahead

John Paul MacDuffie of the Wharton School spoke about the future of the auto industry, which is shifting toward electricity-powered vehicles and shared-ownership models. “Barriers will slow down the achievement of some of these goals,” he said, “but there will be a tipping point and all forward-looking forces will be focused on this future.”

Super Bowl commercials: To address or avoid the pandemic?

Super Bowl commercials: To address or avoid the pandemic?

Jonah Berger of the Wharton School said that in years past Super Bowl commercials have garnered twice as many views on social media as during the original broadcast. “But this echo effect that many brands bank on is not going to be as large this year,” he said. “Less people will be talking at the office on Monday morning, because they’re not going to be in the office.”

What will Amazon CEO Jeff Bezos do as executive chair?

What will Amazon CEO Jeff Bezos do as executive chair?

Mary-Hunter McDonnell of the Wharton School spoke about leadership changes at Amazon, where Jeff Bezos has decided to step down as CEO and instead serve as the company’s executive chairman. McDonnell said Bezos will be a strategic advisor to the CEO with significant influence on the company’s direction, but ultimately won’t be held “accountable for the strategic successes or failures of the company going forward.”

How the U.S. Capitol attack is changing corporate values
Police fence at foot of stairs to U.S. Capitol with a sign that reads PROPERTY OF U.S. POLICE.

How the U.S. Capitol attack is changing corporate values

The violent attack on the U.S. Capitol on January 6 was a “watershed moment” for businesses, forcing many to reconsider their civic responsibilities alongside their corporate values, says Wharton management professor Michael Useem.

From Knowledge at Wharton

Understanding cross-cultural communication

In the latest episode of the ‘Understand This …’ podcast series, the Wharton School’s Mauro Guillén and the School of Arts & Sciences’ Tomoko Takami discuss language education and cross-cultural communication in collaborative work environments.