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The virtual assistant
hand holding a tablet

The virtual assistant

Artificial intelligence has permeated many corners of life, from consumer purchasing and media consumption to health care—sometimes in ways we don’t even know.

Michele W. Berger

A push for emergency texting services across the United States
Two students sitting on a stone statue, one on a computer, the other on a phone.

Not only do rising juniors Anthony Scarpone-Lambert and Kirti Shenoy want emergency text services in every county in the United States, but they also want to educate Americans on its potentially lifesaving benefits. That’s where Text-911 comes in. (Photo: Simon Chen)

A push for emergency texting services across the United States

Today, fewer than half of U.S. counties have this capability. Rising juniors Anthony Scarpone-Lambert and Kirti Shenoy want to change that with their nonprofit Text-911.

Michele W. Berger

User-generated content: The medium impacts the message
Person on a bench in a café looking at smartphone seated next to an open laptop.

User-generated content: The medium impacts the message

Wharton’s Shiri Melumad discusses her research on how user-generated content changes in tone based on the type of device used to create it.

Penn Today Staff

Nostalgia is not enough: Why consumers abandon legacy brands
abandoned storefront and empty parking lot

Nostalgia is not enough: Why consumers abandon legacy brands

Legacy brands like Sears, Payless ShoeSource, and Toys “R” Us are shuttering their doors as customers abandon longstanding consumer mainstays. Despite customers having emotional connections to certain stores, “It is more like these brands are breaking up with the customers,” says Santiago Gallino of the Wharton School.

Penn Today Staff

New contracts rewrite the rules of digital fine print
article illustration underscoring need to read fine print

New contracts rewrite the rules of digital fine print

In an article in the University of Chicago Law Review, Penn Law professor Dave Hoffman challenges widely held notions about the purpose and function of digital fine print.

Penn Today Staff

The billion-dollar business of e-sports
cartoon of dueling e-sport players facing each other with crowd cheering in background

The billion-dollar business of e-sports

With sold-out arenas, soaring revenues, and serious investment by traditional sports leagues and team owners, competitive video gaming has evolved from fringe hobby to a global, growing industry.

Penn Today Staff

Stepping into an Amazon store helps it get inside your head
Wired.com

Stepping into an Amazon store helps it get inside your head

The Wharton School’s Peter Fader weighed in on Amazon’s new stores, which are equipped to gather data from customers’ every move. By tracking not just what’s purchased but also what’s handled along the way, Fader says “it becomes possible to figure out what’s the bait to attract and retain and build relationships with the most valuable customers.”

A bustling summer at the Pennovation Center
maker faire

A bustling summer at the Pennovation Center

It was a season full of excitement, to kick off an academic year that will, undoubtedly, see even more fulfillment.

Lauren Hertzler

How ties to ethnic communities influence global firm expansion
chinatown_sketch

How ties to ethnic communities influence global firm expansion

When a company wants to expand beyond is own country’s borders, it often looks to areas populated by people of its nationality, a phenomenon studied in the banking industry by Exequiel Hernandez of the Wharton School.

Penn Today Staff