(From left) Doctoral student Hannah Yamagata, research assistant professor Kushol Gupta, and postdoctoral fellow Marshall Padilla holding 3D-printed models of nanoparticles.
(Image: Bella Ciervo)
With companies continuing to shrink or outsource their human resources departments, it is tempting to augment that traditional business function with artificial intelligence. Data science holds so much promise for other fields that it makes sense for algorithms to replace imperfect human decision-making for hiring, firing, scheduling, and promoting.
But new research from Wharton professors Peter Cappelli and Prasanna “Sonny” Tambe flashes a cautionary yellow light on using AI in human resources. In their paper, “Artificial Intelligence in Human Resources Management: Challenges and a Path Forward,” the professors show how limited data, the complexity of HR tasks, fairness, and accountability pose problems for digital HR. The study, which was co-authored by Valery Yakubovich, professor at ESSEC Business School and senior fellow at the Wharton Center for Human Resources, also looks at how to remedy those problems.
Read more at Knowledge@Wharton.
Penn Today Staff
(From left) Doctoral student Hannah Yamagata, research assistant professor Kushol Gupta, and postdoctoral fellow Marshall Padilla holding 3D-printed models of nanoparticles.
(Image: Bella Ciervo)
Jin Liu, Penn’s newest economics faculty member, specializes in international trade.
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