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Is deflection a good business tactic?

Wharton’s Maurice Schweitzer is the co-author of the first study to examine the costs and benefits of answering a question with a question.

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  • OpenAI, DeepSeek, and Google vary widely in identifying hate speech
    Two people work on coding at computer.

    Image: Kindamorphic via Getty Images

    OpenAI, DeepSeek, and Google vary widely in identifying hate speech

    Neil Fasching and Yphtach Lelkes of the Annenberg School for Communication have found dramatic differences in how large language models classify hate speech, with especially large variations for language about certain demographic groups, raising concerns about bias and disproportionate harm.

    Sep 10, 2025