The University of Pennsylvania has named Mariana Valdes-Fauli the associate vice president of Student Registration and Financial Services (SRFS). She assumed the role Dec. 1.
Valdes-Fauli comes to Penn from the University of Miami where she served as the assistant vice president of Service and Experience Excellence for the last six years. In that role, she created and developed the university’s first one-stop shop to support students with financial aid, registration and records, and billing and payments. She also partnered with colleagues to find innovative ways to make the student journey a more positive and efficient one and to educate and support staff and students on regulatory and legal compliance. Prior to her most recent role, she served as chief of staff to the EVP and chief operating officer at the University of Miami, and senior vice president for Human Resources at Strayer Education Inc.
“I am excited to welcome Mariana to Penn and look forward to working together as we continue to enhance the wide range of services we offer our students,” says Vice President for Finance and Treasurer Mark F. Dingfield. “Mariana brings a tremendous amount of experience in leading large, interconnected teams with a focus on delivering excellent student service and financial oversight.”
Valdes-Fauli holds a J.D. from the University of Florida College of Law, an M.S. in human resource development from Villanova University, and a bachelor’s degree from Smith College.
As associate vice president of SRFS, Valdes-Fauli will be responsible for leading SRFS’s work in student records and registration, student financial aid, student employment, and student accounts, as well as the services provided through the Student Service Center. She will partner with Penn schools with a focus on service quality, compliance, process improvement, and operational effectiveness at all levels.
